Effective Date: [Insert Date]
Website: www.smartflowbottle.com
Brand Name: Smart Flow Bottle
Tagline: Smart water, smarter performance.
At Smart Flow Bottle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details (processed securely via third-party gateways).
- Non-Personal Information: Browser type, device information, IP address, cookies, and browsing behavior.
- Sensitive Personal Data (SPDI): As per Indian law, we do not collect sensitive data such as passwords, biometric information, or financial account details directly. All payments are securely processed via trusted third-party payment gateways.
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders.
- Improve your shopping experience on our website.
- Send order updates, shipping notifications, and customer support responses.
- Share promotional offers, only if you have opted in.
- Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. Your information may only be shared with:
- Payment Gateways (e.g., Razorpay, PayU, PayPal) to process payments.
- Delivery & Courier Partners for shipping your orders.
- Service Providers for website hosting, analytics, or marketing (who are bound by confidentiality agreements).
- Law Enforcement Authorities if required under applicable laws of India.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Store user preferences.
- Enhance website performance.
- Analyze traffic through tools like Google Analytics.
You can disable cookies through your browser settings, but some features may not work properly.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse, as required under the Information Technology Act, 2000 and SPDI Rules, 2011.
6. Your Rights
Under Indian law, you have the right to:
- Access, update, or correct your personal information.
- Withdraw consent to marketing communications at any time.
- Request deletion of your account and personal data (subject to legal obligations like tax & shipping records).
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to read their policies separately.
8. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Smart Flow Bottle
Email: [Insert official email]
Phone: [Insert phone number]
Address: [Insert business address in India]